Tech Help for Students

Reload the Chromebook. Specific instructions can be found by clicking here.

If this does not fix the issue, please take the Chromebook to your campus librarian.

All 6th thru 12th grade devices use a standard 65W USB-C charger.  Every student is issued a charger with their intial Chromebook assignment. These assignments occur upon enrollment or in 6th grade or 9th grade when new devices are assigned.

If the charger is lost, stolen or damaged, it is the responsibility of the student to purchase a replacement charger.  Chargers can be purchased in the library for $20 or indepentantly online as long as it meets the standard listed above.

The only chargers replaced free of charge are those that are defective and show no damage.

All charger issues should be reported to the campus librarian.

Grades PreK-5 are not issued chargers as these grades have on campus charging carts.

Regular school year:
Please contact your campus librarian for Chromebook assistance.

Summer:
Chromebooks that need repairs may be taken to the front office of your student's campus during regular business hours. 
(Note - loaners and replacements are not available over the summer.)

Your KISD issued Google username is also your email address. It's usually the last 2 digits if your graduation year, followed by your last name, followed by your first initial. Example: A student named Pat Brown, graduating in 2021 would have an account that looks like 21brownp@kennedaleisd.net.

Please contact your campus by phone or contact your campus librarian.

Clever is an online portal that provides an easy way for you to access all your learning applications.

The KISD Clever portal website address is https://www.clever.com/in/kisdtx.

Your Clever login is your KISD issued Google email address and password.

See the link below from Clever's webiste help:

https://support.clever.com/hc/en-us/articles/360026162691-For-Students-How-do-I-find-my-resources-in-the-portal-

See the link from Clever's webiste below for help:

https://support.clever.com/hc/en-us/articles/360020618731-For-Students-I-m-having-trouble-with-an-application

Complete the form in the link below to contact our Learning from Home support team.

KISD Learning@Home Access Support