ASCENDER ParentPortal

You have two options for resetting your password:
1. user name
2. email address

USER NAME
1. enter your user name
2. click NEXT
3. you are prompted to enter the answer to one of your security questions.
4. enter your answer and click NEXT
5. enter your new password twice
6. click FINISH
7. the MY ACCOUNT page opens

EMAIL ADDRESS
1. enter your email address
2. click RESET PASSWORD
3. a message is displayed indicating that instructions for resetting your password were sent to the email address entered.

Forgotten user name-If you have forgotten your username, you can look it up, but you cannot change it.

Forgotten password-If you have forgotten your password, you can reset it. You can also change your password at any time.

From the Login page, click the link below the log in fields to go to the RECOVER USER NAME/RESET PASSWORD page.

RECOVER USERNAME
1. Enter your email address.
2. Click Recover User Name.
3. A message is sent to your email address that contains your User Name.

To obtain your PORTAL ID, please contact your child's campus.

HOW TO CREATE AN ASCENDER PARENTPORTAL ACCOUNT

1. From the Login page, click Create Account

• Create a username and password
• Enter email* and mobile number
  * Use an email address that you will remember and have access to.
• Set up a security question

2. Log on

3. Verify email address