Student | Frequently Asked Questions
Chromebook
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What's the first thing I should try if my Chromebook won't come on or has an issue of any kind?
Reload the Chromebook. Specific instructions can be found by clicking here.
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How do I connect my Chromebook to WiFi?
HOW TO CONNECT TO WIFI
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Can I clean & sanitize my Chromebook?
HOW TO CLEAN & SANITIZE YOUR CHROMEBOOK
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No charger for KISD issued Chromebook
Most of our Chromebooks use a standard 7.4 mm /65W Dell barrel charger that comes with the majority of Dell laptops. Chances are, if you've ever owned a Dell laptop, you have one of these chargers in your "adapter graveyard" that we all seem to collect. Our 7th grade and 9th grade device use a standard 65W USB-C which you may also have around to charge other USB-C devices.
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How do I report a broken or non-working Chromebook?
Click the link below to submit a request for help.
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Who do I contact if I still need help with my Chromebook?
Click the link below if you need to contact us for help with your Chrombook.
Google Login/Password
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What is my Google username and email address?
Your KISD issued Google username is also your email address. It's usually the last 2 digits if your graduation year, followed by your last name, followed by your first initial. Example: A student named Pat Brown, graduating in 2021 would have an account that looks like 21brownp@kennedaleisd.net.
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What if I forgot my Google password or need it reset?
Please contact your campus by phone. Or email your campus librarian.
Kennedale High School – Mrs. Boubel – boubela@kisdtx.net
Kennedale Junior High – Mrs. Hammonds – hammondsl@kisdtx.net
James A. Arthur – Mrs. Hermann – hermanns@kisdtx.net
James F. Delaney – Mrs. Krafve – krafveb@kisdtx.net
R.F. Patterson – Ms. Burgess – burgessk@kisdtx.net
Clever
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What is Clever
Clever is an online portal that provides an easy way for you to access all your learning applications.
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How do I get to Clever?
The KISD Clever portal website address is https://www.clever.com/in/kisdtx.
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What is my Clever login?
Your Clever login is your KISD issued Google email address and password.
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How do I find my resources in the Clever portal?
See the link below from Clever's webiste help:
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I'm having trouble with an application.
See the link from Clever's webiste below for help:
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Who do I contact for more help with Clever or Apps?
Complete the form in the link below to contact our Learning from Home support team.
